Ways to Reach Us
We reply on WhatsApp right away and by email within 2 hours during support hours.
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Email Us
zapplxstorepk@gmail.com -
Chat with Us
+92 316 5946874 (opens in a new tab) -
Call Us
+92 316 5946874 -
Address
Canal View Society, Block A
Lahore, Pakistan -
Support Hours
Mon–Sat, 9am–9pm
- Nationwide Delivery
- Cash on Delivery
- Secure Checkout
- Returns & Refunds
Send Us a Message
Frequently Asked Questions
Can’t find your answer? Send us a message
How can I check my order?
If you have an account, sign in and open My Account → Orders to see your orders and their status. You can also send us a message with your order number.
Where can I shop ZAPPLX products?
All our products are available in the ZAPPLX online shop.
Do you offer Cash on Delivery?
Yes. Cash on Delivery is available at checkout when it is offered for your location and order.
How long does delivery take?
Orders are usually delivered in 3–5 working days after they are confirmed.
Can I return or exchange an item?
Yes. Our Returns & Refunds Policy explains which items can be returned, how to request a return and how refunds are paid.
How can I ask about a product?
Use the contact form, choose “Product question” and include the product name so we can help.
How can I contact ZAPPLX about an order?
Choose “Order support” in the contact form and include your order number. It is in your order confirmation email and in My Account.
Prefer to Chat?
Message us on WhatsApp — we’re online Mon–Sat, 9am–9pm.